Kindred Connect

Family Contact Centre

Kindred Connect is a private Children’s Contact Service operating on the northern side of Brisbane. Kindred Connect was created out of community need, and, in response to lengthy waiting lists for, (often inadequate), government-funded services. Kindred Connect was established in 2012 and has been operating for more than eight years.

Kindred Connect offers an affordable, user-pay alternative for parents seeking Supervised Contact and Supported Changeovers for their children. Our vision is to lessen the burden on existing government-funded services while providing children and their families a safe, secure, convenient, and compassionate service.

What is a Children's Contact Service?

Children’s Contact Services assist separated families with the logistics of regular and meaningful parent-child contact, following separation. In the case of separated parents experiencing high levels of conflict or where there are concerns about violence, we facilitate safe transfers of children from one parent to the other.

Who might use a Children's Contact Service?

In many cases, the use of such services, are part of orders of the Federal Circuit or Family Law Court. Other families seek out Children’s Contact Services such as ours voluntarily.

What is the role of a Children's Contact Service?

To provide a safe, neutral and child-friendly meeting place where parents and children can enjoy quality time together
To facilitate contact between children and their separated parents, especially where contact has become limited or non-existent
To assist families experiencing post-separation conflict to arrange and enjoy contact visits, minimising stress for everyone involved
To arrange and facilitate smooth changeovers of children from one parent to the other – with no contact between parents, where none is desired
To promote and safeguard the safety and welfare of participating children and vulnerable other
To assist and support families experiencing conflict regarding the time spent between parents and children
To assist parents, where appropriate, to become independent in managing contact arrangements in a safe and positive way

Services

Children's Contact Centre

Our Children’s Contact Centre provide a safe, neutral and child friendly meeting place where parents and children can enjoy quality time together. We believe contact should always be an enjoyable experience for parents and children, and we strive to provide a pleasant and comfortable environment.

Our Staff

Kindred Connect’s team comprises qualified and experienced professionals who are committed to the safety and well-being of children and their parents.

Locations

Kindred Connect’s services are provided on-site at our Contact Centre in Dayboro. Our Dayboro premises are located on acreage and offer abundant space and privacy for all clients of the Centre. If required and where appropriate, arrangements may be made for Supervised Contact and Supported Changeovers to take place at child-friendly locations within Brisbane and its surrounding precincts. Off-site venues suggested by parents may include places like Southbank or Roma Street Parklands.

Other Regions

Kindred Connect Supervisors are available in Rockhampton, Cairns, Gladstone, and Mackay. Services may be provided in other regions and families with special requests are encouraged to contact us to discuss requirements.

Supervised Contact should always take place in a safe, child-appropriate space, chosen for its suitability for encouraging positive, distraction-free interactions.

ABOUT

Our Team

Our team comprises experienced professionals with qualifications in social work, psychology, community development and early childhood education.

We are committed to the safety and well-being of children and their parents.

We have extensive experience in complex family work, and we understand the necessity of firm boundaries within professional relationships.

We are committed, individually and collectively, to delivering Services of the highest standard.

As a private Service, we voluntarily comply with the guidelines, processes and protocols, required of government-funded children’s contact services.

Our professionalism is readily seen in the consistent, thoughtful, dedicated application of our policies and procedures in every service we provide.

Our Focus

Our primary focus is upon the child’s needs, with the firm belief that every child has the right to adequate opportunity for meaningful relationships with parents, with siblings, with extended family members and others who are significant in the child’s life.

We understand the importance such relationships have for all children, in developing a strong and healthy sense of identity and belonging.

supervisors

What Can You Expect?

Professional degree(s) in the areas of welfare /social work, education, psychology
Backgrounds in mental health, counselling, child protection, community development and early childhood education
Accredited training in Suicide Prevention Domestic Violence Child Development Mandatory Reporting Child Protection including Child Sexual Abuse
Objective factual reporting of observations of Contact
Extensive experience in supporting contact for children and their families

We are dedicated, experienced and qualified professionals.

Skills to promote positive parent-child interactions
Commitment to mandatory reporting obligations
Current Senior First Aid Certificate
Awareness of challenges in Family Law
Experience working with family violence
Commitment to client confidentiality
Police clearances, ‘working with children checks/Blue Card’
Firm professional boundaries

Collective Goals

To minimise the negative impacts of separation upon children
To promote enjoyable and positive experiences of family contact
To maintain a safe, secure environment
To support parents and children in re-building relationships
To assist parents in moving towards self-managing family contact arrangements
To reduce the burden on government-funded Children’s Contact Services, and reduce their waiting lists

Neutrality

Brisbane
Sunshine Coast
Gladstone
Rockhampton
Mackay
Cairns

PO Box 246
Dayboro QLD 4521